Workers carrying out their roles

Workers carrying out their roles

Caring enough about people to make a positive impact on their lives.

Have compassion – kindness and consideration, respect, dignity and show empathy and have courage to do the right thing and to speak up if you feel that the person/s you care for are at risk.

1.2 – Explain how the role of lead adult care worker differs from that of an adult care worker

As a lead adult care worker, you will provide leadership, guidance and direction for adult care workers, you will provide support and offer advice using your own experience and training.

1.3 – Describe the lead adult care workers role in supporting recruitment and induction of new staff

As a lead adult care worker, you will be more familiar with the day to day running of the service e.g. activities and the sort of personalities that you are looking for in a new staff member. You will be able to support with the induction by having the new staff shadow you or you know the best adult care worker to ‘buddy’ the new staff with during induction

1.4a – Explain the responsibility of a lead adult care worker to promote care practices that are compassionate

It is a lead adult care workers responsibility to work with compassion, this means delivering care with kindness, consideration, dignity, respect and empathy. As a lead you should also encourage your support workers to do the same.

1.4b – Explain the responsibility of a lead adult care worker to promote care practices that are person-centred

As a lead adult care worker you know how important it is to have the service user at the centre of their care and any decisions made about their care, it is your responsibility to make sure that your support workers are doing this, this could be through service user meetings (group) service user meetings (one to one) this is also where key and link worker sessions become vitally important.

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1.4c – Explain the responsibility of a lead adult care worker to promote care practices that are competent

It is my responsibility as lead to make sure my support staff are fully trained to do the job, I am asking them to do. The training could be classroom based in house or at another facility, it could be paper based e.g. red crier or it could be online and interactive, then I as lead will supervise them doing said job 2 or 3 times to make sure they can do so correctly and safely and then I will sign them off on a competency form stating they are competent to do the job.

1.4d – Explain the responsibility of a lead adult care worker to promote care practices that promote dignity

As a lead adult care worker, you will treat everyone with dignity be that respect when talking to them e.g. speaking to another member of staff or when supporting a service user with personal care (making sure door is shut)

You will make sure all staff know how service users like to be treated and spoken to and they have read and understood each service users care and support plans and that they have had appropriate training.

1.4e – Explain the responsibility of a lead adult care worker to promote care practices that obtain informed consent

Firstly, informed consent means that the service user understands exactly what is going to happen. As a lead it is your/my responsibility that I and my support staff also know what is going to happen and that we explain it to our service user in a way that they can understand and retain that information and make an informed decision and then be able to give consent for the procedure e.g. an operation.

1.5- Describe the lead adult care workers responsibility for supporting and developing care workers

As a lead, it is my responsibility to lead, develop and co-ordinate my team, I am there to support them through informal chats, staff meetings and supervisions and to identify any training needs and to facilitate, if possible, to help develop the care workers in my team.

1.6 – Outline ways of supporting care workers to produce accurate and effective written and electronic records

. Provide appropriate, comprehensive training

. provide examples of correct records and the way they should be written

. show them how to do them

. supervision on daily notes and monthly summaries

. staff need to complete training and have their competency signed off by senior staff to say they are competent at record keeping.

1.7 – Describe ways of maintaining a positive attitude towards work for self and colleagues

There a quite a few ways of maintaining a positive attitude at work some of these are:

. Befriend your co-workers

. take breaks

. deal with problems professionally

. leave for lunch to get space

. get good sleep – make sure you are getting enough rest between shifts.

1.8 – Describe signs and symptoms of stress in self and colleagues

Signs and symptoms of stress are many and vary massively from person to person but here are a few well known ones:

. irritability – snapping at people when usually you wouldn’t.

. feelings of being overwhelmed or being unable to cope with situations where previously you would have coped well with.

. cognitive difficulties – not being able to concentrate or make simple decisions

1.9 – Describe ways to promote resilience in self and others

Resilience is how well you can deal with and bounce back from difficult situations in life.

Resilient people tend to have a more positive outlook on life and therefore can cope better with stress. Here are some ways I have found that can help you become more resilient:

. Give your life a sense of purpose

. Build positive beliefs in your abilities

. Build strong support/social network

. do not fear change – embrace it

. try to be optimistic

. keep working on your self not just professionally but personally.

1.10 – Explain the actions to take if there are concerns about the practice of an adult social care worker

The first thing I would do would be to look in to the notes that the social worker had written, I would then speak to my team leader/manager after discussing it with them I would raise it as a safeguarding concern, and I would immediately ask for another social worker to be assigned to my service user.

1.11 – Explain how to seek help and advice in situations that are challenging or unfamiliar

In challenging situations, I would look to more experienced staff to help and assist me, in unfamiliar settings or situations I would again ask staff and consult care and support plans so I could adapt my ways of working to fit to how the service user best requires me to, to best care for them.

1.12 – Identify sources of information about specific conditions and how these may be relevant to individuals using services

I can only go on the conditions I work with in my service and two of these are:

Schizophrenia – I can find information about this condition from:

Mind: a mental health charity in England and wales which offers information and advice to people with mental health problems

NHS websites such as NHSinform – can tell you signs and symptoms of mental illnesses

Epilepsy – I can find information about this from:

Epilepsy Foundation – a website and organisation that has all the information regarding epilepsy, there is also the epilepsy society which is very similar, there are also lots of book and ebooks on this subject.