Recommendations for Servant-Leadership Manager's Challenges

Recommendations for Servant-Leadership Manager’s Challenges By using the servant-leadership theory, the servants always come first where the leader puts the needs of others first and help them to achieve their objectives. The theory focuses on serving other people, making them healthier, making high priority needs for others, making them wiser, making them freer, and making them autonomous to become servants (Greenleaf 7). These makes the servants to be focused primarily on the goals and objectives of the organization they are working for.

The leader is not superior to his or her servants, and he or she acts as both a learner and a teacher, hence, developing strengths in other individuals. This essay will give the list of recommendations for an import manager based on the servant-leadership theory. The import manager should create good relations with the brokers and forwarders to ensure that they play their duties well. The brokers and forwarders are particularly responsible for delivering the imported products to the company.

If they make a minor mistake, they may lead to a significant problem where delivery of products to customers will not be achieved timely (Bryant 1).

Enabling the brokers and forwarders to work well involves settling their issues and compensation on time so that they are motivated on bringing more products to the respective company The import manager should relate well with all the servants by motivating and appreciating them once they do something good. In the case, of a mistake done by a servant, he or she should approach the issue well by showing the servant how something was supposed to be done.

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The import manager should lead by being a good example by which the servants would follow. He or she should avoid just commanding the servants what to be done but instead participate so that the servants can learn directly from him. When jobs are done correctly by a majority of the servants, success results where the customers get the goods they need conveniently. The import manager should follow the rules and regulations set by the government agencies such as the Food and Drugs Administration (FDA). This will help to avoid the agencies to be attracted with the package, which will easily pass the strict rules set by customs on imports (Snesko 1). We realize that once the goods imported are well specified they will pass without any doubts. It is only when they become suspicious, that the agencies can hold the goods for some weeks before they are cleared.

Delay in products reaching the company causes a delay in delivering goods to the respective customers. The import manager should ensure that all the required documents from the exporters are there before they dispatch goods. Since the manager is dealing with fragile goods such as sunglasses, optical frames, and cases, he or she should ensure that they are packed well before being dispatched to avoid breakage of goods that may cause a delay in delivering goods to customers since the broken goods must be replaced. The manager should communicate with the exporters of the goods until they receive and confirm to them that goods have been received and in good condition. Once the goods arrive the manager should first count to ensure that the quantity and quality are as specified in the invoice. This should be done before the goods are removed from their specific packages. To ensure it is not tempered with if they are of wrong quality or are not the ones ordered. The products should be immediately sent back to their respective producers for exchange with the appropriate products.

Works Cited

1. Bryant, A. Google’s Quest to Build a Better Boss. The New York Times. March 12, 2011. P. 1.