Essays on Customer Service

Senior Customer Service RepresentativesAbhishek Garg, Vinayak Kalia, Gursimranjit singhBusi1033Instructor- Fatima CatalanYorkville UniversityBusiness depends on many of factors. Employees is one of the factors which is very important because productivity depends on workers and employees. Senior Customer Service Representatives (CSR) are also employees which are very important for company. But it is noticed that customer service team of our company is attracted towards competitor company and they are leaving our company.After research on this issue it is found that major reason…...

Introduction Along with rapid economic development, competition in cordial reception industry is going more intense, and the client service is going an of import agencies of bettering efficiency, edifice trade name and spread outing gross revenues. The degree of client service will mostly find the result of competition. Guests check a hotel, purchasing non merely the installations, and invitees have a dinner at the hotel, purchase is non limited to repasts, more significantly, they want to have high-quality and thoughtful…...

An additional method in which Disneyland Paris helps to maintain high levels of customers is by focusing of queues is by providing customers who have not purchased a fast pass with entertainment, therefore making the queuing part of the Disneyland experience. Disneyland Paris also has to maintain the good corporate image of the Disneyland Company as a whole; Disneyland is known for charm in its welcome, efficiency and cleanliness. These standards are being followed by Disneyland Paris. Part of the…...

Customer care is the supply of customers with the service before and after the purchase of the product. The issue of customer care is closely connected with customer satisfaction and customer’s loyalty. Customers always pay attention to the quality of the service and its price. If they pay for the product they expect to receive the top quality good and service which would serve for them for the longest period of time. Customer care is the policy of the company…...

The goods supplied to customers and the customer service provided is influenced by certain factors in UK. The way that the products are sold: Effects on customer service of regulating the nature and standards of products: * Sale of Goods Act, 1979 - the product must be sold according to the description and satisfactory quality also fit for purpose. For example at Thorpe Park they cannot advertise the tickets for a certain price and sell it at different price at…...