Fullness of trains in Malaysia during rush hour

We have several types of trains such as LRT (Light Rail Transit), KTM (Keretapi Tanah Melayu), etc. Overcrowded trains have been a daily night mare for passengers in Malaysia. People are packed like sardines on the train. We are going to discuss the overcrowding of trains in Malaysia during peak hours.

Reasons for train congestion during peak hours:

1. The cost of travel by train is cheaper than by private transport. There are many ways to get from home to work. Most people prefer to use it rather than personal transport, this is due to the convenience of trains and the lack of need, as it is associated with high fares.
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   Taking advantage of this, you can save your time to find a limited parking space, avoid traffic jams, reduce parking costs, as well as fuel for cars.

2. Traffic jam problem. A terrible problem with traffic jams in Malaysia during rush hours, it’s not fun to get stuck in traffic for hours on the way to and from work.

   Because of this phenomenon, trains have become the preferred choice of commuter train passengers.

3. Delay of trains. During rush hour, the announcement of train delays is already the norm. Trains often don’t arrive on time. Delays cause passengers to miss classes, arrive late for work and lengthen their daily routine. As of January 23, 2018 at 9:19 am, the Kelanan Jaya Rapid Transit (LRT) has been delayed by about an hour from Damai to KLCC due to technical issues. The delay was caused by the intermittent signaling of the turnout switch when the train was moving manually.
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   Dated September 25, 2018 at 1:14 pm, the Kelana Jaya Light Rapid Transit (LRT) line was again delayed by two hours due to technical issues. This is caused by a malfunction signaling at Damai station.

4. Irregular train schedule. Nowadays, the lack of punctuality has become a major problem in the train system, especially in the KTM Komuter services. This problem often puts stress on peak hours (morning and evening hours).
   Most of the passengers were unable to board the first train. Irregular timetables, coupled with the huge crowd of commuter train passengers, are becoming a bane for those who depend on the train. Especially in the morning and evening, passengers are disappointed with the long wait. Sometimes there weren’t even announcements.
5. Passengers with excess capacity. Train capacity is an important part of the rail system. More than 10% of commuters were considered overcrowded. The current capacity of the train system is capable of serving an average of 180,000 passengers per day.

Suggestions of solutions to help ease a crowded train in Malaysia:

1. Conduct a spot check by an authorized state. By performing spot checks while inspecting a facility in a train station, you increase your efficiency. At the same time, it is a chance to get feedback directly from passengers.
2. Have enough trains to meet demand. Due to the high demand and the large number of commuter train passengers, it is necessary to gradually increase the frequency. Especially in connection with major festivals, following weekday train schedules rather than public holidays. From here, huge crowds of devotees and tourists were expected to be seen. Additional trains can be provided on different routes. In addition, during the festival, you can take into account the round-the-clock train traffic. During the festival, the closing time of the additional train was extended from 22:50 to 5:30 to facilitate the passage of passengers.
3. Build transport applications. Applications can help commuter train passengers solve the problem of overcrowding. Show passengers how loaded the cars are before boarding. To see the travel conditions with notification, users can check the report while waiting at the stop. The apps provide information so passengers know which crowded train they are planning to catch, updated in real time with a description of the level of congestion, as well as available seats.

In general, train services are becoming more common, services are provided below the required levels, which did not meet and disappoint the expectations of passengers. Solving the problem of train congestion in Malaysia facing problems such as delays, punctuality (arrival times), frequency changes, etc.