Submitted To

Sir Asad Ullah

Submitted By

Syed Zariq Shah

Syed Mohammad Atif

Mohammad Azeem Siddiqui

Shahbaz Ahmed

Mohammad Talha

Executive Summery

Leopards Courier Service is started in 1983 with five destinations. At present, we have to our credit 1036 destinations for general clients and 376 destinations where service is limited to banks only. These destinations are controlled and fed from 164 Major Hubs spread all over Pakistan.

Jahangir Shahid, founder of Leopards Courier, started the business with only five destinations. Leopards Courier had scope, and the company quickly grew to cover over 1000 destinations, house over 200 vehicles, and employ over 3000 people.

Currently, Leopards Courier has the largest network in Pakistan.

LCS provides the wide range of customer services such as testing of documents, detain and economy, services and leopards Loveline. LCS also provides the special services like mango feast, Kinno, document testing, Thailand visa.

Leopard’s next-morning delivery service offers nationwide door –to –door delivery the morning of the very next day for urgent documents and parcels.

Leopard Courier manages their Inventory by average method. After Receiving package or parcel form customer they making a slip and tagging each and every parcel or package with Bar codes and giving the identity of P.Bag.

In Leopards Management Information System is the back bone of entire operations. A well design Integrated system is used in all 3 pillars of logistics for the enhancing the efficiency in their day to day operations. Stations and zonal head all over the Pakistan are connected with each other.

Leopard Courier services are using centralized warehousing facility for their logistics operations.

Get quality help now
WriterBelle
Verified

Proficient in: Brand

4.7 (657)

“ Really polite, and a great writer! Task done as described and better, responded to all my questions promptly too! ”

+84 relevant experts are online
Hire writer

Their warehouses are located at main offices of leopard in each station.

Acknowledgment

We have taken efforts in this project. However, it would not have been possible without the help of almighty Allah.

We are highly indebted to Sir Asad Ullah for their guidance and constant supervision as well as for providing necessary information regarding the project & also for their support in completing the project.

We would like to express our gratitude towards member of Leopard courier serves for their kind co-operation and encouragement which help me in completion of this project. We would like to express our special gratitude and thanks to Mr. Zeeshan Farzand for giving us such attention and time.

My thanks and appreciations also go to my fellows in developing the project and people who have willingly helped me out with their abilities.

LEOPARDS VISION STATEMENT

To achieve excellence by serving our customers in all dimensions of Logistic and Courier needs through a perfected sense of time-sensitive delivery, following a model of continuous growth and dynamism to profit all corporate partners-employees, customers, management, and society.

LEOPARDS MISSION STATEMENT

Serving our Customers among all dimensions of Courier and Logistic needs through a perfected sense of timely and responsible delivery.

Features and Benefits

Leopard courier is providing insurance services for their customers to protect them against all possibilities of loss or damage to their items. Our free insurance package, starting from Rs. 100/kg is available for all shipments. Enhanced insurance packages are available for purchase as well.

Fixed pricing for all door-to-door delivery means to hidden charges or surprises.

A single account number for all billing details simplifies your cost-control and budgeting.

Rely on an efficient system of barcode package tracking-which allows you to track your package via the internet, anywhere in the world.

Nationwide delivery services available on Sundays and Holidays.

The most extensive nationwide network as compared to any of our competitors, covering over 1000 destinations and available in remote areas of Pakistan.

Includes specialized packaging in high-quality Leopards Cartons, providing practical packaging solutions for many different products.

Services available to the following stations only

1 ABBOTABAD

16 GUJRAT

31 LAHORE

46 OKARA CITY

2 ARIFWALA

17 HARIPUR

32 LALAMUSA

47 PESHAWAR

3 ATTOCK 18 HYDERABAD 33 LARKANA 48 RAHIM YAR KHAN

4 BAHAWAL NAGAR

19 ISLAMABAD

34 LAYYAH

49 RAWALPINDI

5 BAHAWALPUR

20 JAUHARABAD

35 MIRPURKHAS

50 SAHIWAL

6 BANNU

21 JHANG

36 MANSHERA

51 SARGODHA

7 BATKHELA

22 JHELUM

37 MARDAN

52 SHEIKHUPURA

8 BHAKKAR

23 JACOBABAD

38 MIAN CHANNU

53 SHIKARPUR

9 BUREWALA

24 KAMRA

39 MIANWALI

54 SIALKOT

10 CHICHAWATNI

25 KARACHI

40 MINGORA (SWAT)

55 SUKKUR

11 D. G KHAN

26 KHANEWAL

41 MIRPUR (A.K)

56 VEHARI

12 D.I KHAN

27 KHARIAN

42 MORO

57 WAH CANTT

13 DASKA

28 KOHAT

43 MULTAN

58 WAZIRABAD

14 FAISALABAD

29 KOTADDU

44 MUZAFFARGARH

 

15 GUJRANWALA

30 KHAIR PUR

45 NOWSHERA

 

How to Make a Vision Statement

Vision statements are crafted to serve as inspiration and a guide for you and the other members of your institution. A good vision statement is so important because it will help set the direction of your business. It’ll have a huge influence on your decision making process and the way you allocate resources.

Your vision statement is also going to be at the core of your company’s branding. Turn it into a memorable image with a design company. Whether it’s your logo, social media posts, or website, every aspect of your company should accurately reflect your unique brand.

The essence of a vision statement should be able to be captured in a couple of compelling sentences. Those sentences need to be imaginable, desirable, feasible, focused, flexible and communicable. 

Vision statements should be inspirational – the imprint you want to make in the world or the positive state of the future world you imagine in your industry. 

Core Values

Customer FocusWe treat each customer as our only customer.We seek to exceed customer expectations.

Sense of UrgencyWe anticipate situations.We deliver on commitments with a sense of urgency each and every time.We proactively review our procedures for the benefit of our customers and our company.

Team WorkWe strive to attract, retain, and develop individuals to meet our high standards while promoting diversity.We make and communicate decisions consistent with our Mission Statements, Vision, Core Values, and Strategy.

Uncompromising IntegrityIntegrity and honesty are the heart of our business.We take pride in and ownership of our work. We are always looking for better ways to create the best value for our customers and for our company.

Vision Statement

To be customers obvious choice by providing total logistics solutions through innovative and reliable service.

To grow in a steady and responsible pace to a position of strength and prominence in our areas of operation.

Tips for Creating an Effective Mission Statement

There are many schools of thought on how to go about creating the perfect mission statement, but there are some clear do’s and don’t’s to consider.

Do keep it short and concise. Sum up the company’s mission in just a few sentences.

Don’t write an essay. That is not the purpose of this brand building tool. You want the mission statement to be tethered to the brand and that means it must be memorable. Long drawn out prose is rarely memorable.

Do think long-term. The mission statement is an investment in your company’s future, so keep it open enough to reflect your long-term goals.

Don’t make it too limiting. We want to provide the best products ever to the town of Elmwood. Do you only see the business selling to the residents of one small town or do you hope to expand at some point?

Do find out what your employees think of the mission statement. This is a tool designed with them in mind, too, so get their opinion. Ask how they would improve it and what they dislike about it.

Don’t be afraid to change it. Things change in the business world. If the mission statement no longer represents the company, it is time for a rewrite.

The Key Elements of a Mission Statement

Focus your statement on these four elements.

Value – What is the value of the business to both customers and employees?

Inspiration – Why should people want to work for the company?

Plausibility – Make it sound reasonable

Specificity – Tie it back to the business

Mission Statement

Serving our Customers among all dimensions of Courier and Logistic needs through a perfected sense of timely and responsible delivery.

Before Outsourcing of International Delivery to (DHL)

Multiple outsourced partners like Aramax, DHL or Skynet

Lack of control on tracking deliveries

Delay in courier deliveries

No discounts on bulk shipments

Costly

Low quality service levels

Unable to provide services in remote areas

No proper tracking status

Delivery issues (packing quality)

Outsourcing of International Delivery to (DHL)

Cost effective

Tariff discount

One Window Operations

Quality Service

DHL’s Brand impact

Reduction in delay cases recorded

On time deliveries

DHL’s worldwide deliveries

Able to provide services in remote areas because DHL is a Global service provider.

Proper tracking of shipments.

Integrated tracking system (customer can track with one tracking number via both Leopards courier and DHL’s websites).

Efficient custom clearance process.

In-house custom clearance in DHL.

Competitive Profile Matrix

Company Leopards TCS DHL

Critical Success Factors Weight Rating Score Rating Score Rating Score

Advertising 0.3 1 0.3 3 0.9 2 0.6

Service Quality 0.1 3 0.3 2 0.2 3 0.3

Cost Effective 0.3 4 1.2 2 0.6 1 0.3

Internal Management 0.1 2 0.2 2 0.2 2 0.2

Market Share 0.3 3 0.9 3 0.9 1 0.3

Time Efficient 0.2 2 0.4 2 0.4 3 0.6

Total 1.3 3.3 3.2 2.3

Note:

Rating 1 shows low value and 4 shows high value.

External Factors Evaluation Matrrix

Company Leopards

Critical Success Factors Weight Rating Score

Nearby TCS, M&P, DHL or OCS Centers 0.3 4 1.2

Population in Surrounding Area is Growing 0.05 3 0.15

Offer Unique Services 0.27 4 1.08

Custom Clearence Process 0.1 2 0.2

Pick Point Facility 0.08 3 0.24

Vehicles 0.2 2 0.4

Total 1   3.27

Analysis

Strength

Leopard courier services have Pakistan’s largest network with 1450 destination. This make leopard unique in the courier industry because they can reach their where no other one can.

Leopard courier is equipped with all kind of transportation vehicles to serve their largest network with efficiency and quality work.

Leopard offering verity of services with lowest prices as compare to its competitors. Which give him a competitive edge in the arena.

Weakness

As we know leopard courier services don’t have air equipment for their logistics operations. For that they are doing out sourcing to fill full it requirements with DHL.

In present arena the publicity is the back bone of any business. Unfortunately leopard courier not has good history of publicity.

Cite this page

SM Report. (2019, Dec 14). Retrieved from http://paperap.com/sm-report-best-essay/

Let’s chat?  We're online 24/7