Mr. Nadeem Amir Chief Financial Officer
Sahibzada Rafat Raoof Grou Head Head Special Asset Management
Mr. Taimur Afzal Group Head, Retail Finance
Mr. Ahmad Shah Durrani Group Head,Retail Banking, SME & Payment Services
Mr. Mohis Rafiuddin Bokhari Group Head, Human Resources
Mr. Mustafa Hamdan Group Head, Investment Banking & Wholesale Banking (South)
Mr. Khawar Shahid Ansar Group Head Treasury & Financial Institutions
Col. (R) Tenwir-ul-Hasan Administrative Support Group
Mr. Asadullah Khan Head of Audit & RAR
Mr. Ijaz Ur Rehman Quresh Group Head, Operation
Omer Iqbal Sheikh Head of Islamic Banking
Zaki Ahma Head of Principal Officer’s Training Institute
Muhammad Akbar Head of Consumer Banking Division
I have done my internship in multiple departments in this bank working as an internee. This bank branch is consists of various departments like account opening department, clearing department, cash department, remittance department.
HIERARICAL VIEW OF MANAGEMENT OF BOP LGH BRANCH:
Miss. Huma Saleem Deputy branch operational manager
Mr. Usman Sadiq CSO (customer service officer)
Miss. Rida Toheed CSO (customer service officer)
Mr. abubakkar Sadiqui RTO (remittance transaction officer)
1.5REVIEW OF VARIOUS DEPARTMENT OF THE OVERALL ORGANIZATION IN TERMS OF THEIR FUNCTIONS AND RESPONSIBILITY
Account Opening Department
1.5.2 FUNCTIONS AND RESPONSIBILITES OF DEPARTMENTS
18.104.22.168 ACCOUNT OPENING DEPARTMENT:
The account opening department is the most important department of the bank.
In this department first of all customers verifies through national identity card and conduct a paper through national database and regulation authority, and bank demands source of income of this specific person, after that completion of all formalities then opens an account in this specific bank branch. Then customer uses all the available facilities of the bank. Relationship creates between bank and its customer through account opening department. In this department customers can open different types of account e.g. current account, savings account, fixed account, salary plus account, BTA account.
Account opening department performed the following functions:
? Providing account opening form according to the requirement of the customers.
? Required related information of the customer regarding there category of the particular business.
? Check the form that the customer correctly done of the particular requirement.
? Stamping on the form
? Maintain the account opening register
? Issuance of cheque books
? Issuance of letter of thanks in favor of the customer
The procedure of account opening is very easy without any struggle you will become the account holder of the bank.
A banker must have the following information about the customer:
? CNIC number
? Source of income
? Contact number
? Specimen signature card
? FATCA checkings
22.214.171.124 OPERATIONS DEPARTMENT:
Operations department manages all department of the bank except credit department. Operations manager is responsible for all operations of cash department, remittance department and clearing department. Opening of new accounts, closing of zero balance accounts, updating all operational records is done in operations department.
126.96.36.199 REMITTANCE DEPARTMENT:
Remittance department transfer funds from one place to another place. It also includes overseas remittance .This is an important department which provides services to its customers.
? Demand draft
? Online transfer
? Mail transfer
? Payment order
? Telegraphic transfer
? Universal check
Demand draft is a negotiable instrument. Demand draft is used to transfer of funds from one bank branch to another bank branch of the same bank. Demand draft is used for transfer of fund in different cities.
It is a modern technique for transfer of funds. Through online transfer money is transferred from place to another place without time consuming, even one country to another country. It takes few minutes.